Last updated: August 1, 2026
By using Better Grief, you agree to these Terms of Service. If you do not agree, please do not use the Service. The Service is operated by Luma Software, Helsinki, Finland.
Better Grief is a grief support platform providing AI-powered chat, journaling, memory boards, family tools, writing tools, care planning, and document storage. Some features require a paid subscription.
You must be at least 13 years old to use the Service. By using it, you confirm you meet this requirement.
You agree to provide accurate information, keep your credentials confidential, and be responsible for all activity under your account. Notify us immediately of any unauthorised use at hello@bettergrief.io.
Premium subscriptions renew automatically unless cancelled at least 24 hours before renewal. Manage subscriptions through your App Store, Google Play, or account settings. Prices may change with advance notice.
You retain ownership of all content you create. You grant us a limited licence to store and process it solely to provide the Service. We do not claim ownership of your personal content.
You agree not to: violate applicable laws, upload harmful or illegal content, attempt unauthorised access to our systems, reverse engineer the Service, or harass other users.
AI chat and content tools are for support only — not professional medical, psychological, legal, or financial advice. If you are in crisis, please contact a qualified professional or emergency services. To keep these features available and reliable for everyone, AI chat is offered subject to reasonable fair-use limits and safeguards against automated or excessive use. These limits are set well above typical personal use and are not intended to restrict genuine use of the Service; we may adjust them from time to time to protect service quality.
The Service is provided "as is" without warranties. We do not guarantee uninterrupted or error-free operation. Better Grief does not provide professional advice.
To the fullest extent permitted by law, Luma Software is not liable for indirect or consequential damages. Our total liability shall not exceed amounts paid by you in the 12 months preceding any claim.
These Terms are governed by Finnish law. Disputes shall be resolved in Helsinki, Finland, unless required otherwise by consumer protection law in your country.
We may update these Terms at any time. Continued use after changes constitutes acceptance. Last updated: August 1, 2026.
Email: hello@bettergrief.io Website: bettergrief.io Luma Software, Helsinki, Finland